Q1 : I'm afraid about paying online. How can i make sure you won't steal my card informations ?

As the small padlock in your Internet browser proves, our site is secured by the highest encrypted SSL protocol. We only work with recognized and secure payment providers like VISA, MASTERCARD and Paypal. So you can shop securely.

Q2 : How can I follow the delivery of my order ? 

Within 72hrs after purchase you will receive an email with your tracking number so you can follow your package's journey to make sure it will reach your door!

Q3 : What can I do if my order is lost or arrives damaged ?

We offer 30 days warranty in case your order arrive damaged, contact us and we'll be glad to help you solve your issue. If your order is lost during the transportation we will process and resend immediately a new package free of charge especially for you.

Q4 : How can I reach the customer service if i have an issue with my order ?

Our 24/7 customer service will be glad to answer you directly by phone, or within 24h by email for any requests every days of the week.

 

Q5 : I am not satisfied with my product, how can i return it ?

Our experts team make sure to provide you the highest product quality at the best price online. If you are not happy with your order you have 30 days after delivery to contact us to set the return in order to fully refund you. However we are sure you'll be happy anyway ;).